Policies

Shipping Policy:
All orders will be processed and shipped within 1-3 business days after your order is placed. We ship orders Monday-Friday and do not work during the weekends. Tracking information will be emailed to you once your order has shipped. Please note that once your order has shipped, we are no longer in possession of your items and average USPS delivery times are 2-5 days for domestic shipments. Every so often USPS will either delay or lose your package (temporarily or permanently). If you are concerned about this happening, we would highly recommend that you select "Priority Mail" as your shipping method during checkout as USPS offers limited amounts of insurance included with this shipping method. If you select to send your order 1st class mail or free shipping, you assume all responsibility for the ultimate delivery of your order. We will not be held responsible for lost /delayed orders after your package has shipped and is no longer in our possession.

For International orders, average delivery times are 2-4 weeks after your order is shipped. Please be aware you may be responsible for customs, import, VAT or excise duties and/or fees. We have no control over what taxes or fees your specific country charges when importing goods from other countries. Please check with your specific country import laws PRIOR to purchasing from Pretty in Pink Supply as you are solely responsible to pay any applicable taxes or fees within your country. Also, as stated above, we will not be responsible for your package after it leaves our facility. We provide tracking which will show when your package has been dropped off with USPS and is no longer in our possession. We unfortunately have no control over who opens, inspects or steals your package within your local country. We are a very honest company but cannot be sending out expensive orders two or three times. If you are concerned about your international package arriving we do offer FedEx international shipping for an added fee. Please contact us PRIOR to purchasing if you would like a quote, but please be aware it will be very expensive to ship via this method. 

Return/Refund Policy:

We do not offer refunds, we do however offer product exchanges if your items are returned to us in new condition within 14 days of your order being marked as delivered. Please contact us if you have questions or if you would like to exchange any products you have purchased. Buyer is responsible for return shipping fees as well as any new shipping fees for exchanged items.

 

*Disclaimer*
By purchasing any of our products, buyer assumes all responsibility for its use, and understands that any and all products should not be used with small children left unattended. Rhinestones and crystals are well secured, but as with any product, adult supervision is recommended as over time they may come loose. If you have any questions regarding the products featured on our website, we recommend that you contact us PRIOR to purchasing.

Pretty in Pink Inc. provides the materials on this site "as is" without warranties of any kind, either express or implied, including, without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We expressly disclaim any duty to update or revise the materials on this site, although we may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that Pretty in Pink Inc. shall not be liable for any damages of any kind related to your use of this site or its products.

We reserve the rights to change, modify, remove or substitute without notice any information shown on the web site or any other literature owned by Pretty in Pink Inc. from time to time. All of our products can contain small parts such as rhinestones, elastic, tulle, beads, ribbons, etc. which may pose a choking hazard to young children. Tulle, or elastics could cause strangulation if misused or if the child is left unattended. Our product packaging should not be used by children. Adult supervision is recommended when a child is wearing or playing with any product(s) purchased from Pretty in Pink Inc. We deny responsibility for any harm or damage that occur incidental to any product of or related to Pretty in Pink Inc.

 

Iron On Design Usage:

DESIGNS ARE OWNED BY PRETTY IN PINK INC.


We retain the rights to the art work for our Iron-On designs. You may use iron on's for personal use or "limited commercial use" . You may NOT however reproduce or resell the actual design or art work as is.

Under NO circumstances may you share, sell, or otherwise redistribute the actual design in their original format. You may sell finished clothing products with the purchased iron on attached however. This license is not intended for use in commercially manufactured goods, nor does it allow the user to use or manipulate the designs for use in other digital products for sale. This is a limited commercial license for the individual artist/crafter to use the designs in physical/tangible handmade projects for sale. For other commercial use of any of the designs, please contact us directly.